Shipping & Delivery

 

At Bedu Atelier, we strive to ensure a seamless delivery experience for our customers. We want your orders to reach you in a timely manner and in perfect condition. Here is important information regarding our delivery process:

 

1. Delivery Timeframe:

We make every effort to process and ship your orders within a reasonable timeframe of 1-10 or 12 weeks. However, please note that the actual delivery time may vary depending on the nature of the order and any customization involved. Rest assured, we will provide you with an estimated delivery time upon order confirmation.

 

2. Free Delivery in the Netherlands and Belgium:

We are delighted to offer free delivery for orders within the Netherlands and Belgium. This means that customers in these countries can enjoy the convenience of complimentary shipping. For deliveries to other European countries, please contact our customer service for assistance and information regarding applicable delivery charges.

 

3. Extensive Delivery Network:

We have established strong partnerships with reputable shipping carriers to ensure efficient delivery services. Whether it's through our trusted courier partners or our in-house delivery team, we take great care in handling your orders and ensuring they reach you safely.

 

4. Delivery Notifications:

While we do not provide a specific tracking number, our dedicated delivery personnel will be in touch with you closer to the delivery date around 2 weeks in advance. They will inform you again in advance, usually within 1-2 days, to confirm the delivery timing and make any necessary arrangements.

 

5. Returns and Exchanges:

In the rare event of an incorrect product delivery, we apologize for any inconvenience caused. Rest assured, we will promptly arrange for a new delivery date for the correct item. Please contact our customer service team to initiate the process.

 

6. International Deliveries:

For orders outside the Netherlands and Belgium, separate delivery charges may apply. To receive accurate information about international delivery fees and timeframes, please reach out to our customer service team.

 

7. Communication and Support:

We encourage our customers to keep their contact information up to date to ensure smooth communication throughout the delivery process. In the event of any unforeseen circumstances, please refer to our "Terms and Conditions" section on our website for our policies regarding communication-related issues.